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BBB lists 18 alternate business names, including HMS and CCHS, for the company. It's common for a company with that many complaints to receive an low rating from BBB, but BBB didn't rank the company. We asked why. A BBB spokeswoman said it was evaluating complaints "right now" to determine if there are any patterns that it should address to the company. The BBB complaints are not isolated. A quick Google search found hundreds of additional complaints, many with similarities to Torine's experience, many citing confusion over the company's name. We asked CCHS to investigate Torine's case. A few hours later, Torine got a call from the repair company, which said it had a long conversation with an HMS rep. The parts were in and an appointment was set for two days later. Torine said then heard from a CCHS senior claims manager, who said she would be handle everything. The manager also discussed the repair cost.

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About 12% of the extended warranty or the home warranty or the electronics warranty is actually the risk that you’re taking.

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Example Table

Date Title Description
December 1, 2011 best rated home warranty companies in florida It sounds like the real problem here is the actual system the home warranty companies set up, because it does pit customer and contractor against one another.
November 28, 2011 first american home warranty coverage limits It's just a dishwasher.
November 23, 2011 best rated home warranty companies in florida The toilet is better than it was the day it was installed.
November 21, 2011 best home warranty companies in utah I called OR, the customer service rep was very polite and arranged for a repair person to come out that day.

best rated home warranty companies in florida

The warranty company is really the client, not the homeowner.

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If you get less than expected, you will have a way to get your complaints addressed.

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The plumbing company was very lazy and instead of actually inspecting my problem they guesstimated what was wrong.

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